RIDERS GUIDE | Secure and affordable rides

Embrace the Journey:

A Comprehensive Guide to Riding with Exon

In this comprehensive guide, explore the seamless experience awaiting you. From step-by-step instructions on using the Exon platform to an insider's look at exclusive promotions and rewards, this page is your go-to resource for making the most of your rides.

Unlock your Exon Experience

Discover the full spectrum of features designed to elevate your Exon experience. Request, ride, and arrive effortlessly with Exon.

Request a ride

Experience the convenience of requesting a ride with just a few taps on the Exon app. Whether you're heading to work, meeting friends, or exploring the city, we've got your transportation needs covered.

Track your driver

Stay in the loop and track your driver's arrival in real-time. Our advanced tracking feature ensures you know exactly when your ride will arrive, providing peace of mind for a seamless journey.

Pay for your ride

Enjoy hassle-free payment options with Exon. From credit/debit cards to digital wallets, choose the payment method that suits you best. Our secure and transparent payment process ensures a smooth end to your journey.

Rate your driver

Share your feedback and rate your driver after each trip. Your input helps us maintain high service standards and ensures every driver on the Exon platform delivers a top-notch experience.

In-app messaging

Need to communicate with your driver? Use our in-app messaging feature for easy and direct communication. Stay connected throughout your ride for a personalized experience.

Multiple vehicle options

Tailor your ride to your preferences with our multiple vehicle options. Whether you prefer an economical option or a more premium ride, Exon offers a variety of vehicles to suit your needs.

Create an Account

Sign up with just your email address and phone number to get started with Exon. Whether you prefer to request a ride through our website or the Exon app, you're just a few steps away from experiencing convenient transportation. Download the app from the App Store or Google Play to begin your journey.

Enter Your Destination

Open the Exon app and enter your desired destination in the "Where to?" field. Confirm your pickup location and tap "Confirm" to find a driver available near you who will be matched with your request.

Meet Your Driver

Track your driver's arrival on the map provided within the Exon app. As they approach, wait for them at the designated pickup location to ensure a smooth and efficient pickup experience.

Verify Your Ride

Before getting into the car, ensure that you are entering the correct vehicle with the designated Exon driver. Match the license plate, car make and model, and driver photo displayed in the app to ensure your safety and security.

Sit Back and Enjoy the Ride

Once inside the car, sit back, relax, and enjoy your Exon ride. Payment is hassle-free and can be made using various methods, including cash or your preferred payment option available in your region.

Rate Your Experience

After your trip, provide feedback by rating your experience in the Exon app. Your ratings help us maintain a high standard of service. Additionally, you can leave a compliment for your driver or show your appreciation by leaving a tip.

At Exon, we understand the importance of providing our riders with a variety of convenient and secure payment options. We believe that having a seamless and hassle-free payment process is essential to enhance your overall experience with us. That's why we offer you a range of payment methods to choose from.

Credit/Debit Cards:

Link your preferred credit or debit card to your Exon account for easy and cashless transactions. Your card details are securely stored and encrypted for your peace of mind.

Digital Wallets:

Use popular digital wallet services like PayPal, Apple Pay, Google Pay, or other regional digital payment platforms to pay for your Exon rides. Simply link your wallet to your Exon account and enjoy a hassle-free payment process.

Cash:

If you prefer to pay in cash, Exon also allows you to pay the fare directly to the driver at the end of your trip. Please make sure to have the exact amount as drivers may not always have change available.

Exon Vouchers:

Redeem Exon vouchers or promo codes to avail of discounts or special offers on your rides. Keep an eye out for promotions and rewards programs that may provide you with voucher codes to use during the payment process.

Read up more on our Payment Policies and Fare Estimations

Ride Safely and Affordably with Exon

Get a ride within minutes and enjoy the comfort of Exon, your transportation whenever and wherever you need it.

Discover the exciting benefits and rewards of riding with Exon. Take advantage of our ongoing promotions, referral programs, and vouchers to enhance your Exon experience and enjoy exclusive perks.

FAQ's Page

Signing up as a driver with Exon is easy! Simply download the Exon app, complete the registration process, and provide the necessary documents and information. Once approved, you can start driving and earning with Exon.

Exon offers various payment options to riders, including credit/debit cards and digital wallets. You can securely link your preferred payment method in the app and enjoy a hassle-free payment experience after each trip.

At Exon, rider safety is our top priority. We thoroughly screen and verify our drivers, including background checks and driving history reviews. We also have in-app safety features, such as real- time tracking and an emergency button, to ensure a secure and reliable ride experience.

If you need to cancel a ride, you can do so through the Exon app. However, please note that cancellation fees may apply depending on the timing and circumstances. We encourage riders to cancel only when necessary to maintain a fair and reliable service for everyone.

If you have any questions or need assistance, our dedicated customer support team is available 24/7. You can reach us through the Exon app or visit our website's contact page to find the contact details.

Reach Out to Exon:

Connect with us and get the support you need

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