Safety without compromise
Ensuring Your Safety on Every Journey
Welcome to Exon, where safety is not just a feature but a fundamental commitment. From the inception of your ride request to the completion of your journey, we prioritize your well-being. Our dedication goes beyond industry standards, providing you with a secure and reliable transportation experience. Trust us for a safer way to move.
Exon's In-App Safety Features
24/7 Support
Access our reliable Support team any time, via the Exon app or phone call.
Identity Verification
Drivers undergo a rigorous identity verification process, including real-time selfies, ensuring trust and security.
Rider Management
We take action against consistently disruptive riders, fostering a respectful and safe community.
Trip Details Sharing
Share real-time location and trip information with loved ones for added peace of mind.
Trip Tracking and Recording
All trips are tracked and recorded, enhancing safety and accountability for both drivers and riders.
Privacy protection
Your personal information is secure—your phone number remains hidden when making calls through the Exon app.
Building a Safer Community Together

At Exon, we believe in shared responsibility for safety. Users and drivers alike contribute to creating a secure environment. Your choices matter. Stay informed, verify details, and adhere to guidelines for a safer journey. Safety is a collaborative effort at Exon.

User Guidelines for Safe Behavior
For Riders:
  • Check Vehicle Details

    Before entering a vehicle, ensure that the license plate, car make, and model match the information provided in the app. Always verify the driver's identity.

  • Share Trip Details

    Utilize the in-app feature to share your trip details with trusted contacts. This provides an additional layer of safety for both short and long rides.

  • Respect Driver's Space

    Respect the personal space of your driver. Avoid engaging in behavior that could be perceived as intrusive or uncomfortable.

  • Buckle Up

    Always wear your seatbelt during the ride, regardless of the distance. It's a simple but crucial step to enhance your safety.

  • In-App Communication

    Use the in-app chat or call feature for communication. Avoid sharing personal contact information to maintain privacy.

  • Emergency Assistance

    Familiarize yourself with the in-app emergency assistance button. Use it in critical situations to connect with support and authorities.

For Drivers:
  • Vehicle Maintenance

    Regularly maintain your vehicle to ensure it meets safety standards. Address any issues promptly and perform routine checks.

  • Professional Conduct

    Maintain a professional demeanor during rides. Respect the privacy and personal space of your passengers.

  • Obey Traffic Laws:

    Adhere to all traffic laws and regulations. Prioritize the safety of both yourself and your passengers on every trip.

  • Identity Verification

    Confirm the identity of your riders by checking their name in the app. Do not start a trip unless you are certain about the rider's identity.

  • In-App Navigation

    Use the in-app navigation system provided by Exon to ensure accurate and safe routes. Avoid deviating from the recommended path.

  • Emergency Protocols

    Familiarize yourself with emergency protocols and the in-app emergency assist button. Use it when necessary and communicate promptly with support.

Code of conduct
Our community guidelines
To ensure positive interactions between riders and drivers, we have established clear Community Guidelines. These guidelines are designed to promote mutual respect, courtesy, and consideration during every journey.
Respectful Conduct:
  • Treat everyone in the Exon community with respect and courtesy.
  • Avoid offensive language or behavior that may make others uncomfortable.
Clear Communication:
  • Clearly communicate your destination, preferences, and any special requests to your driver.
  • Drivers should communicate any relevant information about the ride.
Timely Arrival:
  • Be punctual for your rides to ensure a smooth experience for both riders and drivers.
  • Drivers should strive to arrive promptly at pickup locations.
Cleanliness and Care:
  • Keep the vehicle clean and tidy during the ride.
  • Respect the property of others, including the vehicle and personal belongings.
No Discrimination:
  • Do not discriminate based on race, gender, religion, or any other factors.
  • Report any discriminatory behavior to Exon for prompt action.
Safety First:
  • Follow all safety guidelines provided by Exon during the ride.
  • Report any safety concerns immediately.
No Solicitation:
  • Do not engage in any form of solicitation or advertising during rides.
Compliance with Laws:
  • Abide by all local laws and regulations during your journey.
Feedback and Ratings:
  • Provide constructive feedback and fair ratings based on your experience.
  • Use feedback to help improve the overall quality of the Exon community.
Privacy and Confidentiality:
  • Respect the privacy of others in the community.
  • Do not share personal information without consent.
Ride Safely and Affordably with Exon
Get a ride within minutes and enjoy the comfort of Exon, your transportation whenever and wherever you need it.
frequently asked safety questions
FAQ's Page
Reach Out to Exon:
Connect with us and get the support you need
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Quisquam deleniti accusantium quaerat quas rerum magnam vel ab nostrum, placeat cum, nihil sunt
support@exon.com
#12 Address not yet known. Delta, Nigeria.
Get Support